I’d rather have a Wendy’s or Burger King than the pitiful fried chicken cutlet from Chick Fil A that was delivered last week while waiting on line for over a half hour.
I had gone to Market Basket for my weekly shopping. It’s good for grocery items like detergents and household cleaners because the shelves are fully stocked and the prices are as good as Target or Walmart.
Across the parking lot where this establishment is located, I noticed that the line at Chick Fil A was relatively short–about 50 cars. I joined the line. An attendant came to my car and I opened my window. He asked what I wanted to order. I said I didn’t know because I had never been to the place and didn’t know the menu, which wasn’t visible being hundreds of feet away. He looked surprised. I knew enough to order the basic sandwich.
The line at Chick Fil A
“Anything come with that? I asked. He responded by asking what I would like. I said just give me a plain sandwich. I learned that it comes with pickles and a side sauce. I asked for the honey mustard sauce. I paid. This was a good system and the attendants did a good job. When I got to the delivery window I was amazed that they knew my name and my order. I guess they keep track of the cars as they crawl along until reaching the pickup window.
